Our Privacy Policy and Cookies

Instelec Electrical Contracting understand the importance of protecting your privacy in the online environment, and are committed to keeping your data and personal information as safe as possible. Our processes and data handling policies are in compliance with the UK’s Data Protection legislation.

Here we will explain what information we collect from you, how and why we collect it as well as the measures we are putting in place to keep it secure. This policy also contains important information on Cookies.

We reserve the right to change, amend, review or update any part of this Privacy Policy from time to time, and without prior notice. We therefore recommend that you review this page from time to time to ensure you are aware of our latest version of this document.

Last updated: 15th February 2017

The information we collect from you

We collect two types of information relating to customers and visitors to our site:

1. Personally identifying information: This is information about you personally, which can be used to identify you as an individual. This may include, but is not limited to, your name, address, telephone number and email address.

2. Non identifying information: This is information relating to your use of our site, but you cannot be personally identified from this information. This may include, but is not limited to, your IP address, browser type, operating system, number of pages visited and country of origin.

How we collect information

Personally identifying information is given to us freely and consensually for the purposes of providing a service. We collect this information when you order a product, sign up for a newsletter, make an enquiry by telephone or email or otherwise have cause to contact us of your own accord.

Non identifying information is collected from all visitors to our site, for the purposes of evaluation the usefulness of our service.

What we use this information for

We use your personally identifying information to provide you with a service. This may include sending you products, responding to a query and sending emails or newsletters to you.

Non identifying information is used to inform our development of our website and service and to improve the user experience in general.

We never sell, loan, disclose or rent our customers details to any third party for commercial reasons. We would only disclose your details to a third party if we are required by law to do so.

How we keep your data safe

We follow strict procedures and best practice guidelines when it comes to storing and protecting of your information. We have appropriate security measures in place to protect your data whilst it is in our possession.

Links from our site

We may place links to third party websites on our site. We are not in control of the privacy policies on these sites, and therefore ask you to use caution when visiting those sites. We recommend that you review those third party policies before submitting any information to them.


We may use cookies as part of our business process which we are required to advise you about.

– What are cookies?

Cookies are small files which are placed on your device by websites that you are visiting. Most websites use some form of cookies in order to improve the user experience and to make the website more efficient for the visitor. Cookies may be used to remember your login details, save your shopping basket or simply to provide the site owner with information about your visit.

– Cookies we use

We may use cookies to help our site function well and to continually improve our service to our customers. To find out what cookies we are using at any time, please contact us directly.

– Third party cookies

Other third parties may also use cookies when you visit our site. Companies like Google, your ISP and your browser manufacturer may use cookies to track and streamline your web browsing experience. We are not responsible for these cookies.

– Controlling cookies

You do not have to accept the use of cookies on our site or during your web browsing experience in general. You can switch cookies off using the settings on your browser. Please contact your browser manufacturer for instructions.

For more information, visit www.aboutcookies.org which contains further information on cookies and how to control them.